mNet delivers everything you need to run your museum in one integrated cloud-hosted solution.

Complete museum automation is now a reality.

Engage your community and drive more sales with mNet.

Frustrated at not having a 360 view of your patrons and how they interact with your museum?

Are you still using multiple systems to manage your day to day museum?

mNet is the most comprehensive museum automation platform available today. With a growing list of modules to automate day-to-day operations, mNet serves as a central repository for all key information easily accessible.

Group Tours

The Group Tours module will automate all your school and group tours at the museum. Interested groups fill out an online requisition that automatically notifies the Tours staff. Confirmations and bookings are all done electronically. Similar to the Venue Rental module, the Tours module is packed with the features.

Rules Engine

Automatic rules engine to prevent conflicts and double-bookings

Docent Management

Docent schedule management and assignment of docents to tours

Barcoded check-in & attendance

Barcoded check-ins for school groups upon arrival

Dynamic pricing

Dynamic payment calculation based on actual number of adults + children on visit

Booking Deposits

Ability to process partial deposits at time of booking to secure reservation

Add-on Support

Ability to customize any add-ons for tours (packed lunches/workshops/classes/etc)

Memberships

mNet offers a 360* view of how a patron has interacted with your museum. Our patron view provides a great snapshot of all activity and engagement for the patron at the museum. Museum staff can easily segment patrons by assigning them tags such as 'Active Donor', 'Potential Donor', etc. With a fully customizable field-set, any number of custom fields can be added to constituent data to fit your specific needs.

Member e-cards

Customizable membership e-cards w/ industry-standard barcodes.

Barcoded Check-in & Attendance

Easy member check-ins via barcode scans

Extensive Reporting

Attendance reports to see how many members visited the museum in the past week/month/quarter/year

Gifts

Gifting memberships

Coupons & Discounts

Coupon and Discount code integration to create specific coupons for users

Unlimited Types

Support for unlimited different types of memberships

Integrated Central System

1 integrated system allows purchase of any/all products online as well as on the POS.

Member Perks

Integrated member perks so existing members can get discounted classes, event tickets, etc. automatically.

Automatic membership renewals

Have all your annual members renew automatically via the platform. The system will send out renewal reminders and also automatically re-bill members.

Renewal notifications

Renewal reminders via email marketing integration with MailChimp/Constant Contact/Vertical Response.

Education

One of the most robust (and popular) modules in mNet is our Education module. It comes packed with features that allow you to setup and manage all your year-round classes and programs. Let's look at some of the great features available:

Signups, rosters and attendance

Review Signups, print rosters and other attendance reports

Class Feedback

Feedback module to gather feedback from students after a class is complete

Calendar/Scheduling book integration

Integrates with the main platform calendar and scheduling book

Refunds & Transfers

Cancel/Transfer registration from one class to another.

Unlimited classes and types

Add/Edit/View unlimited classes

Capacity configuration

Configure Limited vs. Unlimited capacity

Pricing

Configure Member vs. Non-member pricing

Waitlist Feature

Activate Waitlist feature on popular classes so users can still sign-up to be on the waitlist. The system follows a FIFO (first-in-first-out) method to automatically notify the first person in the event of a cancellation or refund.

Bundling

Bundle classes together for discounts

Donations

Managing donations has never been easier with mNet. All donations are directly linked into the patron profile so you can get a complete view of your constituents.

Donation Funds

Ability to setup funds where donations can be attributed towards

Outreach

Manage donor outreach via integrations with MailChimp/Constant Contact/Vertical Response

Unlimited Types

Support for unlimited types of donations and tiers

Perks

Bundling of perks with each donation type so patrons can choose between perks or a tax deduction.

Single & Recurring donation support

Patrons can select either a one-time or a recurring donation and the system will automatically re-bill them according to the donation cycle.

Patron Management

Our typical client uses upwards of 5 different systems in order to conduct business whereas mNet provides them 1 integrated platform so that all information is stored and managed in 1 central repository. mNet's patron view provides a global overview of how that patron has engaged with the museum. You can view complete purchase history and trends of patrons and also create tags to segregate them such as Active Donor, Active Class Attendee, etc. Campaigns can be created to engage your patron community like never before.

Exhibitions & Call for Entries

Leveraging from our content management module, you can easily create content for current and upcoming exhibitions. In addition, our Call for Entries module allows you to process submissions for artwork.

Online Call for Entries

Customizable Call for Entries form with/without fees

Judging

Anonymous judging for call for entries.

Scheduled Publishing

Automatic scheduled publishing for Exhibitions so you can author all your content at once.

Integrated Ticketing

Integration with ticketing module to support any exhibitions that require a separate ticket.

Venue Rentals

Renting out your facilities for a private party or corporate event is very easy with mNet. Interested users fill out a rental requisition online with all the options that are offered. Rental managers automatically get notified of new requests in the system via email. Confirmations and bookings for events are all done electronically. The venue rental module includes the following features:

Rules Engine

Automatic rule engine to prevent conflicts and double-bookings

Dynamic Pricing

Dynamic pricing based on actual # of visitors for events

Add-on Support

Customizable add-on options for rentals (catering/workshops/classes/etc)

Unlimited spaces

Setup unlimited spaces in the system

Rental Wizard

Enable the automatic Rental Wizard that helps users choose the space that's right for their event based on size, capacity and other characteristics

Booking Deposits

Ability to process booking deposits at the time of booking

Online Scheduling

All the modules contribute to mNet's integrated scheduling book. Classes, tours, rentals, birthday parties, all appear on the scheduling book for the staff to view. Staff can add blackout dates to the scheduling book in order to prevent any events from booking on that day. Additionally, staff can enter internal events in spaces and locations that will prevent anything else being scheduled in that space for that date and time. The scheduling book is downloadable to your local outlook calendar.

Content Management

The underlying layer of mNet is a compelling content management system that allows automation on ongoing content updates for your site. The platform is brand agnostic and can be fully customized to your online identity. Once deployed, one can easily update content on the site using the content publishing suite built into mNet. Content can be scheduled to be published, revisions can be maintained for all changes and access between content writers and editors can be segregated.

Events

mNet supports both ticketed and free events. For ticketed events, there is also support for assigned seating events where users can select seats on an online seat chart. All orders are barcode enabled so patrons can scan their tickets upon arriving for the events for automatic attendance.

Assigned Seating

Assigned seating for auditorium style events

E-tickets

Customizable e-tickets with barcode/QR code capability

Consolidated History

Consolidated transaction history for all users

Unlimited Types

Unlimited type of events including setup for capacity controlled events.

Waitlist

Waitlist capability for high selling events

Pricing

Support for multiple price tiers in events (Member pricing, non-member pricing, student pricing, etc.)

Free vs. Paid event setup

Free vs. Paid event setup

Third-party App Integration

mNet's ecosystem of supported third-party applications is ever growing. Currently, it integrates with the following applications:

Twitter

YouTube

Authorize.net

Diamond Mine

Tickets.com

Xero

Quickbooks

Map Account and Class codes to all products in mNet and download daily transaction reports already grouped by accounts. Moreover, our QB utility allows automatic creation of journal entries in Quickbooks to avoid re-entry

Constant Contact

Create mailing lists and synch them with data in real-time via API. For example, a 'Active Members' list would automatically add a user to this list as soon as they buy a membership on the site.

MailChimp

Create mailing lists and synch them with data in real-time via API. For example, a 'Active Members' list would automatically add a user to this list as soon as they buy a membership on the site.

Vertical Response

Create mailing lists and synch them with data in real-time via API. For example, a 'Active Members' list would automatically add a user to this list as soon as they buy a membership on the site.

Google Calendar

Synch all calendar events

Facebook

Volunteer Management

You no longer need an external system or excel sheets to maintain volunteer information. In mNet, volunteers can sign up right on your site and express their preferences on what type of volunteering do they want to do (docents, event management, etc). Staff can use this volunteer pool while scheduling staff for various events and tours.

Point of Sale

mNet's POS is an integrated module that is completely responsive and touch-screen enabled so it can run on any tablet or touch-screen hardware if needed. Functionally, it is integrated into the core platform so all member, user, order history is easy to lookup and view. Our POS is hardware agnostic and works with any industry-standard barcode reader, cash drawer or thermal receipt printers. USB Credit card readers can also be integrated into the POS for ease of transaction processing.

Payment gateway integration

Payment Gateway agnostic and will integrate with your existing payment gateway

Daily Reconciliation

Comes equipped with a suite of reports to help with daily reconciliation such as cash drawer balance report (with start of shift and end of shift entry), daily cashier sales summary report, transaction details report, etc.

Touch-screen Support

Fully Responsive and touch-screen enabled interface

Hardware Agnostic

Hardware agnostic and will work with any receipt printers, barcode scanners, cash drawers and USB credit-card readers

Gift card management

mNet's integrated gift card module allows users to purchase electronic gift cards of any denomination on the site. Once purchased, gift cards can be used to pay for any purchase on the site. Whether it be classes, memberships, workshops, events or admission tickets, patrons have the option of paying using a gift card at checkout. The electronic cards are completely brand specific and are barcode enabled. So even when patrons visit the museum, they can use their e-cards to scan and pay for purchases. It's never been easy to integrate gift cards into the system.

mNet offers a 360* view of how a patron has interacted with your museum. Our patron view provides a great snapshot of all activity and engagement for the patron at the museum. Museum staff can easily segment patrons by assigning them tags such as 'Active Donor', 'Potential Donor', etc. With a fully customizable field-set, any number of custom fields can be added to constituent data to fit your specific needs. Some of the other key features supported by our Membership module are outlined below:

Support for unlimited different types of memberships

1 integrated system allows purchase of any/all products online as well as on the POS.

Integrated member perks so existing members can get discounted classes, event tickets, etc. automatically.

Have all your annual members renew automatically via the platform. The system will send out renewal reminders and also automatically re-bill members.

Renewal reminders via email marketing integration with MailChimp/Constant Contact/Vertical Response.

Customizable membership e-cards w/ industry-standard barcodes.

Easy member check-ins via barcode scans

Attendance reports to see how many members visited the museum in the past week/month/quarter/year

Gifting memberships

Coupon and Discount code integration to create specific coupons for users

Managing donations has never been easier with mNet. All donations are directly linked into the patron profile so you can get a complete view of your constituents. The features supported by the Donations module are listed below:

Support for unlimited types of donations and tiers

Bundling of perks with each donation type so patrons can choose between perks or a tax deduction.

Patrons can select either a one-time or a recurring donation and the system will automatically re-bill them according to the donation cycle.

Ability to setup funds where donations can be attributed towards

Manage donor outreach via integrations with MailChimp/Constant Contact/Vertical Response

Leveraging from our content management module, you can easily create content for current and upcoming exhibitions. In addition, our Call for Entries module allows you to process submissions for artwork. A few key highlights are given below:

Automatic scheduled publishing for Exhibitions so you can author all your content at once.

Integration with ticketing module to support any exhibitions that require a separate ticket.

Customizable Call for Entries form with/without fees

Anonymous judging for call for entries.

All the modules contribute to mNet’s integrated scheduling book. Classes, tours, rentals, birthday parties, all appear on the scheduling book for the staff to view. Staff can add blackout dates to the scheduling book in order to prevent any events from booking on that day. Additionally, staff can enter internal events in spaces and locations that will prevent anything else being scheduled in that space for that date and time. The scheduling book is downloadable to your local outlook calendar.
mNet supports both ticketed and free events. For ticketed events, there is also support for assigned seating events where users can select seats on an online seat chart. All orders are barcode enabled so patrons can scan their tickets upon arriving for the events for automatic attendance.

Unlimited type of events including setup for capacity controlled events.

Waitlist capability for high selling events

Support for multiple price tiers in events (Member pricing, non-member pricing, student pricing, etc.)

Assigned seating for auditorium style events

Customizable e-tickets with barcode/QR code capability

Consolidated transaction history for all users

You no longer need an external system or excel sheets to maintain volunteer information. In mNet, volunteers can sign up right on your site and express their preferences on what type of volunteering do they want to do (docents, event management, etc). Staff can use this volunteer pool while scheduling staff for various events and tours.
mNet’s integrated gift card module allows users to purchase electronic gift cards of any denomination on the site. Once purchased, gift cards can be used to pay for any purchase on the site. Whether it be classes, memberships, workshops, events or admission tickets, patrons have the option of paying using a gift card at checkout. The electronic cards are completely brand specific and are barcode enabled. So even when patrons visit the museum, they can use their e-cards to scan and pay for purchases. It’s never been easy to integrate gift cards into the system.
The Group Tours module will automate all your school and group tours at the museum. Interested groups fill out an online requisition that automatically notifies the Tours staff. Confirmations and bookings are all done electronically. Similar to the Venue Rental module, the Tours module is packed with the following features:

Ability to process partial deposits at time of booking to secure reservation

Ability to customize any add-ons for tours (packed lunches/workshops/classes/etc)

Automatic rules engine to prevent conflicts and double-bookings

Docent schedule management and assignment of docents to tours

Barcoded check-ins for school groups upon arrival

Dynamic payment calculation based on actual number of adults + children on visit

One of the most robust (and popular) modules in mNet is our Education module. It comes packed with features that allow you to setup and manage all your year-round classes and programs. Let’s look at some of the great features available:

Add/Edit/View unlimited classes

Configure Limited vs. Unlimited capacity

Configure Member vs. Non-member pricing

Activate Waitlist feature on popular classes so users can still sign-up to be on the waitlist. The system follows a FIFO (first-in-first-out) method to automatically notify the first person in the event of a cancellation or refund.

Bundle classes together for discounts

Review Signups, print rosters and other attendance reports

Feedback module to gather feedback from students after a class is complete

Integrates with the main platform calendar and scheduling book

Cancel/Transfer registration from one class to another.

The genesis of mNet came from there the inherent inefficiencies of museums using multiple systems in order to gather and report on constituent information. Our typical client uses upwards of 5 different systems in order to do patron management, ticketing, fundraising, etc. whereas mNet provides them 1 integrated platform so that all information is stored and managed in 1 central repository. mNet’s patron view provides a global overview of how that patron has engaged with the museum. With donations, classes, memberships and events all under one roof, Patron Management becomes very compelling in mNet. You can view complete purchase history and trends of patrons and also create tags to segregate them such as Active Donor, Active Class Attendee, etc. Campaigns can be created to engage your patron community like never before. We also know that 1 size does not fit all. With unlimited custom fields available, each client is building and defining field-sets that are to their constituent population.
Renting out your facilities for a private party or corporate event is very easy with mNet. Interested users fill out a rental requisition online with all the options that are offered. Rental managers automatically get notified of new requests in the system via email. Confirmations and bookings for events are all done electronically. The venue rental module includes the following features:

Setup unlimited spaces in the system

Enable the automatic Rental Wizard that helps users choose the space that’s right for their event based on size, capacity and other characteristics

Ability to process booking deposits at the time of booking

Automatic rule engine to prevent conflicts and double-bookings

Dynamic pricing based on actual # of visitors for events

Customizable add-on options for rentals (catering/workshops/classes/etc)

The underlying layer of mNet is a compelling content management system that allows automation on ongoing content updates for your site. The platform is brand agnostic and can be fully customized to your online identity. Once deployed, one can easily update content on the site using the content publishing suite built into mNet. Content can be scheduled to be published, revisions can be maintained for all changes and access between content writers and editors can be segregated.
mNet’s ecosystem of supported third-party applications is ever growing. Currently, it integrates with the following applications:

Map Account and Class codes to all products in mNet and download daily transaction reports already grouped by accounts. Moreover, our QB utility allows automatic creation of journal entries in Quickbooks to avoid re-entry

Create mailing lists and synch them with data in real-time via API. For example, a ‘Active Members’ list would automatically add a user to this list as soon as they buy a membership on the site.

Create mailing lists and synch them with data in real-time via API. For example, a ‘Active Members’ list would automatically add a user to this list as soon as they buy a membership on the site.

Create mailing lists and synch them with data in real-time via API. For example, a ‘Active Members’ list would automatically add a user to this list as soon as they buy a membership on the site.

Synch all calendar events

mNet’s POS is an integrated module that is completely responsive and touch-screen enabled so it can run on any tablet or touch-screen hardware if needed. Functionally, it is integrated into the core platform so all member, user, order history is easy to lookup and view. Our POS is hardware agnostic and works with any industry-standard barcode reader, cash drawer or thermal receipt printers. USB Credit card readers can also be integrated into the POS for ease of transaction processing. Some of the key features of the POS are outlined below:

Fully Responsive and touch-screen enabled interface

Hardware agnostic and will work with any receipt printers, barcode scanners, cash drawers and USB credit-card readers

Payment Gateway agnostic and will integrate with your existing payment gateway

Comes equipped with a suite of reports to help with daily reconciliation such as cash drawer balance report (with start of shift and end of shift entry), daily cashier sales summary report, transaction details report, etc.

Our work with FamCom, Inc. has helped increase traffic to our website and made it much easier to communicate with our guests. Since 2011, we have been through two website redesigns, including the addition of multiple home page functions and a completely mobile responsive site with FamCom's help. They are easy to work with, have an exceptional turn-around time on both new projects and support tasks, and have continually found ways to bring our many unique needs to fruition.

Susan Cardosi-Albert

Assistant Director of Operations Kidspace Museum

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